Starting May 16th, hundreds of thousands of ORCA transit customers across the Puget Sound region will have access to a new website, smartphone app, and real-time value loading for their ORCA cards. Customers will also begin to see new card readers and vending machines as technology is updated and rolled out at transit locations throughout the region. This will mark the start of ongoing improvements to the ORCA system over the next several years.
Current ORCA users do not need to get a new card at this time but are encouraged to register their cards on the new website, www.myORCA.com, beginning May 16th to add value to their existing cards. Customers can still add cash to their cards at vending machines, customer service locations, and participating retailers.
Fares will not be collected between 3:00 a.m. Saturday, May 14th, and Monday, May 16th, 2:29 a.m. on most area transit systems while the ORCA system transitions to a new system. For more information, visit www.orcacard.com.